How to buy

Like any web site, the problem may at times arise of keeping the actual state of what is available exactly in line with the web site. Although we try to keep all pages as best we can up to date. This is made worse by the effect of some browsers and internet service providers storing or caching pages, so that what you see, may not be the very latest page, put onto the web site. 

We ask you when you see an item or items you want to buy, to contact us to check availability, the easiest way to do this is via email. If you at the same time say that you want it, and have selected a payments method, we will put it aside and not sell it to anyone else for the few hours or days it takes your payment to arrive. If there are a number available and you want more than one please tell us, otherwise we will assume one of each item you list.

Please tell us who you are, your email address, and just in case you made a mistake or there is a problem your phone number. We will only phone if our email, in response,  fails to get through to you, and is returned to us.

The email address to contact is "videoarchitect @ start-page.org", I try to check this email address at least 4 times a day. there is no spaces before or after the @.

If you wish to collect and save the postage, then this is fine with us, and you can either suggest a date and time or ask for our phone number, and then call to arrange it to suit you. As we don't keep everything here, or run an office open to the public, so may go out and leave it un-staffed, it is important that you make an appointment to come and collect or see items. If coming to collect we will give you detailed directions to find us. We are located north of Cheltenham, Gloucestershire.

If you have additional questions please ask, and we will do our best to answer them for you.

If you want to buy something and it is reserved for a person who has undertaken to buy it, we will tell you, and should that sale fall through give you the next chance in line. Even if a number of people are in the queue, we will not increase the price once we have set it.

If you want to come and look first, contact us by email suggesting a date and time, plus giving details of the item.